About Dinei Clothing Shop

Who is Dinei Clothing Shop’s target audience?

Dinei Clothing Shop caters to a diverse audience, including parents shopping for their children (Baby Boy, Baby Girl, Boys, Girls), as well as adults (Men) looking for stylish and comfortable apparel. Our product range includes costumes, dresses, skirts, jackets, sweaters, pajamas, sleepwear, and more.

Product Information

What types of products does Dinei Clothing Shop offer?

We offer a wide range of clothing items, including costumes, dresses, skirts, rompers, jackets, sweaters, pajamas, sleepwear, and spirit jerseys. Our products are designed to be stylish, comfortable, and suitable for various occasions.

Ordering & Payment

What payment methods does Dinei Clothing Shop accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience.

Can I change or cancel my order after it has been placed?

Once an order has been placed, it is processed quickly to ensure timely delivery. Unfortunately, we cannot guarantee changes or cancellations after the order has been processed. Please contact our customer service team immediately if you need assistance.

Shipping & Delivery

What are the shipping options available?

We offer two main shipping options:

• Standard Shipping: Delivered via DHL or FedEx, with a delivery time of 10-15 business days after shipping. The cost is $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS, with a delivery time of 15-25 business days after shipping.

How long does it take to process and deliver my order?

Orders are processed within 1-2 business days. Delivery times vary based on the shipping method chosen:

• Standard Shipping: 10-15 business days after shipping.
• Free Shipping: 15-25 business days after shipping.

Please note that delivery times may vary depending on your location and any potential delays caused by customs or other external factors.

Returns & Exchanges

What is the return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving your items. Please ensure that the items are in their original condition with all tags attached. For more details, please visit our Returns & Exchanges page.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at [email protected] with your order details. We will guide you through the process and provide you with the necessary instructions.

Account & Customer Service

How do I contact customer service?

If you have any questions or need assistance, our customer service team is here to help. You can reach us at [email protected].

Can I create an account on Dinei Clothing Shop?

Yes, you can create an account on our website to manage your orders, track shipments, and save your favorite items for future purchases. Simply click on the “Sign Up” or “Create Account” option on our homepage to get started.

International Orders

Does Dinei Clothing Shop ship internationally?

Yes, we ship globally, with the exception of certain remote areas in Asia. Our international shipping options ensure that you can enjoy our latest fashion trends no matter where you are.

Are there any additional fees for international orders?

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping cost.

Additional Information

Where is Dinei Clothing Shop located?

Our company address is 2768 McKinley Avenue, Denver, US 80265.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the respective courier’s website (DHL, FedEx, or EMS).